Courier & Parcel Delivery
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Courier &
Parcel Delivery

Your Package, Our Priority

Kenya's most trusted courier network. Licensed by the Communications Authority of Kenya, we deliver parcels same-day within Nairobi and next-day to every major town across the country.

Get a Courier Quote Track a Parcel
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CA Licensed Communications Authority of Kenya
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GPS Tracked Real-Time Fleet Monitoring
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99.9% On-Time Delivery Accuracy
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Insured Cargo Up to Declared Value
Choose Your Speed

Delivery Options

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Within Nairobi

Same-Day Express

From KES 350

Order before 11 AM for same-day delivery anywhere within Nairobi. Our city fleet operates 7 days a week, covering all estates and business districts.

  • check_circle Order before 11 AM
  • check_circle Delivery by 5 PM
  • check_circle SMS + app tracking
  • check_circle Signature confirmation
  • check_circle Proof of delivery photo
local_shipping
Countrywide

Next-Day Upcountry

From KES 650

Overnight service to Mombasa, Kisumu, Nakuru, Eldoret, Thika, Nyeri, and 40+ other towns. Parcels collected by 3 PM are delivered the following morning.

  • check_circle Collection by 3 PM
  • check_circle Delivery next morning
  • check_circle Live tracking link
  • check_circle Up to 30 kg per parcel
  • check_circle Fragile item handling
inventory
Businesses

Bulk & Business Dispatch

Custom Pricing

High-volume senders — e-commerce stores, FMCG distributors, and retail chains — get dedicated account management, batch tracking, and consolidated invoicing.

  • check_circle Volume pricing from 20+ parcels
  • check_circle API integration available
  • check_circle Dedicated account manager
  • check_circle Consolidated weekly invoicing
  • check_circle Return management included
Simple Process

How It Works

01

Book Online or Call

Place your order via our platform, WhatsApp, or by calling our dispatch team. We confirm within 10 minutes.

02

We Collect

A Ricnel rider or van collects from your specified address at the agreed time window — no waiting around.

03

Real-Time Tracking

You and your recipient get an SMS link with live tracking from collection to doorstep.

04

Delivered & Confirmed

We obtain a signature or photo proof on delivery and send you an instant confirmation.

Nationwide Network

Coverage Across Kenya

Our courier network covers Nairobi same-day and 40+ towns next-day via partner hubs. We work with a nationwide agent network to reach even remote destinations within 48–72 hours.

Nairobi Same-day
Mombasa Next-day
Kisumu Next-day
Nakuru Next-day
Eldoret Next-day
Thika Same/next-day
Nyeri Next-day
Meru Next-day
Kisii Next-day
Malindi Next-day
Garissa 48 hrs
Isiolo 48 hrs

+ 30 additional towns via partner network. Ask us about your specific destination.

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CA Licensing & Compliance

Ricnel Logistics is fully licensed by the Communications Authority of Kenya (CA) as a courier and postal service operator. This means every parcel we carry is handled under a regulated framework that protects both sender and recipient.

Parcel Specifications

  • Max weight per parcel 30 kg
  • Max dimensions 100 × 80 × 80 cm
  • Fragile items Accepted with declaration
  • High-value cargo Insured up to KES 500,000
  • Prohibited items Hazmat, narcotics, perishables*

* Cold-chain perishables are handled under our Warehousing & Storage service with temperature-controlled transport.

No Hidden Fees

Delivery Cost Calculator

Instant estimates using our live rate card. Prices are indicative — your confirmed quote is generated when you book.

Step 1 — Service Type

info Interzonal covers same-city and same-zone deliveries, e.g. within Nairobi, Mombasa, or Kisumu. Price depends on the road distance between pickup and drop-off. Intercounty connects our offices across different counties, e.g. Nairobi → Nakuru or Kisumu → Eldoret. Price is fixed by the total parcel weight.

Step 2 — Distance

1 km Road distance pickup → drop-off 50 km

Step 2 — Route

Intercounty deliveries are routed through Ricnel's branch offices. The rate is the same regardless of which county pair you choose — only the parcel weight determines the price.

0.5 kg Max 30 kg per parcel 30 kg
0–7 kg
7–10 kg
10–15 kg
15–19 kg
19–25 kg

KES

Insurance = 2% of declared value. Only charged when value > KES 5,000.

Your Estimate

Indicative — confirmed on booking.

Total
of which VAT (0%)
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No Hidden Charges

The figure shown is the full amount payable. No VAT or other charge is added on top of any stated price.

send Request a Confirmed Quote

Always included

check_circle GPS real-time tracking link
check_circle SMS delivery notifications
check_circle Photo proof of delivery
check_circle CA-licensed handling

All estimates are the full amount payable, with no VAT or other charge added on top. For bulk, business, or contract accounts, contact us for a custom rate card.

50,000+
Parcels Delivered
99.9%
On-Time Rate
40+
Towns Covered
7
Days a Week

Importing stock?

Our customs desk clears it and our couriers deliver it, all under one roof.

See Customs Clearance

Ready to send your parcel?

Call us, WhatsApp, or book online — we collect from your door.

Get a Quote call Call Us